The ACSI 2023-2024 (American Customer Satisfaction Index) shows that consumers love Samsung and Apple equally. Google, however, is down.

W hile not quite a duopoly, Apple and Samsung have long been known to produce the most popular smartphones from a global perspective. Over the past years, however, Chinese tech companies have started catching up and, at times, even overtaking Apple's iPhone product lines.

Samsung is one of the leading smartphone manufacturers in the world, producing millions of units per year. Android Authority reports that the South Korean

Samsung lost nearly 13% of its market share in India in the first quarter of 2024 (calendar year) compared to the same period last year, while Apple increased its market share by 19% during the same period.