Amid backlash, Spotify now says it will issue refunds to Car Thing buyers. The company updated an FAQ page about the device's demise to add a "How can I request a refund?" section. To get your money back,

Car Thing was a simple external screen / remote control for the Spotify app on your phone— most attractive to drivers whose cars lack Android Auto or Apple CarPlay. While the de

Spotify has confirmed it will issue refunds for its Car Thing device following backlash over its discontinuation.

Spotify is facing continued backlash over its decision to discontinue support for Car Thing, its in-car streaming device, announced earlier in May. The device will no longer work starting on Dec. 9, 2024,

"The goal of our Car Thing exploration in the U.S. was to learn more about how people listen in the car," said a Spotify spokesperson when asked about Car Thing's death sentence. "In July 2022, we announced we'd stop further production and now it's time to say goodbye to the devices entirely.

The music streaming service's abrupt decision sounds like an excellent way to lose previously loyal customers.